Issue: A Linux sync got the error


RSP_SYNC_ERROR SYNC_ERROR_MOUNT STATUS_ERROR
Details: Unable to mount / at sudo: unable to resolve host <source friendlyname> : Name or service not known /mnt/rackware/tmp.kVDsgPPKjy: sudo: unable to resolve host <source friendlyname>: Name or service not known mount: sudo: unable to resolve host <source friendlyname>: Name or service not known /mnt/rackware/tmp.kVDsgPPKjy: mount point does not exist. (32)
The following file systems were not synced:
    /dev/vda1 "Linux filesystem"
jobid file: /var/log/rackware/by-jobid/<string>.log




The /var/log/rackware/by-jobid/<string>.log file referenced in the error will show several messages

              sudo: unable to resolve host <source friendlyname>: Name or service not known

even before the failure occurs.


This could be on a Stage 1 sync or a Host Sync


Workaround:

This can happen if the Linux source server has changed its hostname, but the /etc/hosts file on the source has not been updated to include the new hostname.    Be sure there is a line in the /etc/hosts file saying

127.0.0.1 localhost <new hostname>


(note- depending on the source server setup, there may be a server-specific way of editing the /etc/hosts file).


Then retry the sync.