A Linux Capture, Stage 1 sync or host sync failed with:


RSP_SYNC_ERROR  SYNC_ERROR_EXAMINE  STATUS_ERROR

Details: Failed to unpack remote files for remote command execution. Please check for available space and write permissions on /var/tmp/rackware on rackware@<source ip address>, and verify that the tar command is installed on rackware@<source ip address>.


There are 2 possible solutions:

 1) When a linux sync/capture is done, the RMM copies a  file containing the utilities it needs to /var/tmp on the source server and then unpacks that file.     In order to unpack that file, there needs to be at least 20 MB free space in /var/tmp.    If there is not, then the error above will be shown.  

Issue a 'df' command on the source, and look at the results for /var or /var/tmp (depending on if /var/tmp is a file system separate from /var on this server).  It will show that there is less than 20 MB free space on /var or /var/tmp.     Remove files from that file system or add space to it so that there is at least 20 MB free space available in the filesystem containing /var/tmp.


2)   The tar utility must be installed on the Linux source server.   Some installations of Centos 8 do not contain the tar utility.    Issue a 'which tar' command.     If the tar utility is not installed, install it with 'yum install tar'.