This article describes steps on how to create ADDITIONAL USERS on RMM to access GUI
For this example, assume that the user attempting to follow steps has 'root' access on the RMM via SSH
Background:
RMM installation comes with a built in 'admin' user account, which usually suffices for many Customers. At times there may be need for a certain Customer to have multiple users log into the RMM to perform tasks simultaneously.
This article explains simple steps to achieve creating both ADMIN level and NON ADMIN level users from RMM CLI
Symptom: <none>
Before you Begin:
Ensure you have ROOT access to RMM via SSH
Use case
Applicable To: ANY RMM version
Preparation/Pre-Req:
SEE ABOVE
Steps:
Here are the general steps:
1) ADD ADMIN USER
Note - In this example, 'rw-support' here is the user name we wish to add – All commands needs to be executed from RMM CLI, as a ‘root’ user
1. useradd rw-support
2. passwd rw-support
(at the prompt, you can enter the password something like this R@ckware12)
3. rw user add rw-support -O Admin --org-visibility
4. rw role grant all-roles --user rw-support
This will create an ADMIN level user with FULL privileges to execute create/delete/SYNC any entity.
2) ADD - NON ADMIN USER
1. useradd rw-support
2. passwd rw-support
(at the prompt, you can enter the password something like this R@ckware12)
3. rw role add RO --readonly-role
4. rw user add rw-support -O Admin --org-visibility
5. rw role grant RO --user rw-support
This will create a NON ADMIN level user with VIEW ONLY privileges - Cannot create/delete/SYNC any entity.
Post Changes:
Refresh the browser and attempt to log in
Important Note(s):
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