RMM Knowledgebase (KB) Articles
For certain types of problems (for example, when a sync fails with a RSP_SYNC_ERROR SYNC_ERROR_OS_BOOT_TIMEOUT STATUS_ERROR ) a screenshot of the OCI consol...
Thu, 4 Jan, 2024 at 8:14 AM
This article describes steps on how to change the Rackware Management Module (RMM) server time/time zone when RMM is configured on OCI Cloud. For this...
Thu, 3 Oct, 2024 at 8:00 PM
The steps to take in order to Migrate or DR Sync Debian workloads are described in this article. The steps are as follows: 1. Verify that you are ...
Fri, 6 Dec, 2024 at 8:16 AM
In order to migrate or DR sync Windows Server 2022 workloads, an additional patch is needed on top of the RMM. The steps to take in order to sync Windows Se...
Fri, 3 Nov, 2023 at 11:41 AM
This article describes steps/workaround to fix 'NETWORKING' issue on the new TARGET VM instance, created by cloning the 'boot' volume of Lin...
Fri, 9 Dec, 2022 at 9:50 AM
For larger server(s) that potentially take longer than expected RTO time, Customers typically prefer to have a pre-provisioned target and periodically SYNC ...
Thu, 10 Nov, 2022 at 12:46 PM
This article explains reasons why, the "OS" in OCI Portal of an RMM Auto-Provisioned Target show “CentOS” when migrating "RHEL" server a...
Mon, 12 Dec, 2022 at 10:08 AM
Steps to delete the image if you get the Below error ++++++++++++++++++++++++++++++++++++++++++ [root@awstbrmm42 ~]# rw image delete HSYPWPX0S00...
Fri, 9 Dec, 2022 at 9:47 AM
ISSUE : RMM was rebooted when sync is in progress After that getting the below error for the stage 1 sync Details: Captured image is not on ZF...
Fri, 9 Dec, 2022 at 9:50 AM
This article describes steps on how to bring their own SSL Certificate for RMM GUI For this example, we assume Customer can generate a fully authenticat...
Fri, 9 Dec, 2022 at 9:48 AM